Manager, Customer Story Development, EMEA

The Manager, Customer Story Development is a key player in the Customer Marketing team responsible for identifying target customers, capturing their success stories, and delivering top-notch content. They collaborate with various stakeholders across the business in EMEA to build and maintain a target customer list, pitch the program's value, conduct in-depth interviews, and own the end-to-end content production process.

Requirements

• 8+ years of experience in the information technology and cloud industries in a customer advocacy, customer reference or customer-facing marketing role
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Demonstrated success delivering compelling customer stories—written, video and stage, with ability to share published examples

Benefits

• Salary and benefits package