Network Operations Analyst L1 @MMCTech

We are seeking a talented individual to join our NSI Operations Level 1 team at Marsh McLennan (MMC) in Cluj, Romania. The role will involve providing technical escalation in a 7x24x365 Operations L1 team, leveraging various operations management tools. The ideal candidate will have a strong process development and service delivery principles, exceptional communication skills, and experience in network support and server OS support.

Requirements

• Associate's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
• 2-5+ years of hands-on experience in a technical infrastructure operations/Cloud environment
• Technical experience in network support (Cisco, PaloAlto, Aruba, F5, etc.) and server OS support (Windows, Linux, Container Support)
• Knowledge of ticketing systems and monitoring applications, with experience in Change Control Ticketing and Incident Reporting (ServiceNow experience a plus)

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Range of career opportunities
• Benefits and rewards to enhance your well-being
• Yearly budget and flexible benefits package
• 30+ days off
• Performance Bonus scheme
• Matching charity contributions
• Charity days off
• Pay it Forward charity challenge
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance
• Flexible working
• Helping you find YOUR work-life balance