Sev1Tech, LLC.

NOSC Tier 2 Technical Team Lead

Join Sev1Tech, LLC as a NOSC Tier 2 Technical Team Lead in Washington, DC. Oversee a 24/7 team, leveraging ServiceNow for ticket management. Requires CCNA and 10+ years in government IT. Benefits included.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 21, 2023

Sev1Tech is looking for a Tier 2 Technical Team Lead to provide daily management and oversight to a team of technicians providing support for a 24x7x365 Network Operations Security Center (NOSC) on a large government program.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Cyber Security or equivalent education
  • Five (5 plus) years routing/switching experience in an engineering support capacity in LAN/WAN networks
  • Ten (10 plus) years of experience in government IT contracting
  • Previous experience managing teams in a 24x7x365 shift environment
  • Knowledge of network protocols such as OSPF, BGP, and EIGRP
  • Experience with Cisco command line interface and configuration
  • Experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), WAN Accelerators, and associated technologies
  • Working knowledge of ServiceNow in creating, updating, and closing tickets
  • Certification Requirement: CCNA certification
  • Clearance Requirement: Public Trust clearance or higher; Public Trust clearance with Dept of Homeland Security (DHS) or Customs & Border Protection (CBP) preferred

Benefits

  • Full time job with benefits
  • Relocation assistance not specified

Requirements Summary

Bachelor's degree in Computer Science, Information Technology, Cyber Security or equivalent education and 5-10 years of experience in government IT contracting