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FIS
Operations Analyst Senior ( Rotational Shifts)
Join FIS as a Senior Operations Analyst (Rotational Shifts) to leverage your ServiceNow skills in L2 support and incident management in the payments domain.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 25, 2025
We are looking for an energetic and experienced operations analyst to provide L2 support, examine client reported payment and system issues, and manage incidents, changes, and problems. The role involves working with developers and the L3 team to provide correct analysis and solution, as well as monitoring systems for functional processing of payments.
Requirements
- 7-10 years of experience in Banking, Payments Domain, Change Management, Basic testing skills
- Experience in ServiceNow
- Basic knowledge of OPF or OPF basic training done
- BA knowledge
- Knowledge on ISO 8583, ISO 200022 and other payments formatters
- Basic knowledge of tool like CI, Jenkins, Database, Cloud setup
Benefits
- Competitive salary
- Benefits
- Great workspaces with dedicated and motivated colleagues
- Broad range of professional education and personal development possibilities
Requirements Summary
7-10 years of experience in Banking, Payments Domain, Change Management, Basic testing skills and experience in ServiceNow
