.svg)
Operations Manager (ServiceNow)
Join CACI International Inc as an Operations Manager (ServiceNow) in Chantilly, VA. Lead a team in managing ServiceNow ITSM/ITOM, ensuring efficient operations. Requires 7+ years IT experience, ServiceNow certifications, and DoD clearance. Enjoy comprehensive benefits.
Job description
The Operations Manager (ServiceNow) will provide hands-on technical guidance and oversight to a team of Platform Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation. This role requires leading the sustainment/Tier 2/Tier 3 efforts performed by developers, engineers, and technicians supporting the platform while ensuring procedures are properly documented, tickets are being worked proactively, and workloads are evenly distributed among team members.
Requirements
- Active secret clearance OR ability to obtain a secret clearance
- DoD 8570 IAT Level II Certification (ex: Security+)
- Bachelor’s Degree and 7+ years of relevant experience
- ServiceNow Certified System Administrator certifications
- 3+ years’ experience leading operations teams
- 3+ years’ experience working in ServiceNow ITSM, ITOM or ITAM
Benefits
- Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
Apply now
