Platform Architect - ServiceNow

We are seeking a Platform Architect specializing in ServiceNow to design and implement solutions on the ServiceNow platform, document the overall platform design, and analyze the impact of new requirements. The ideal candidate will have deep knowledge of ServiceNow solutions and experience in an enterprise environment with multiple integration points.

Requirements

• Deep knowledge of ServiceNow solutions
• Understanding of ITIL processes
• Experience in an enterprise environment with multiple integration points
• Architecting and deploying large-scale ServiceNow implementations
• Strong analytical skills for problem-solving and to address complex business challenges
• Effective communication and collaboration skills to work with diverse teams
• Strong requirements gathering experience working with end users
• ServiceNow platform module experience, such as: Case Management, Service Catalog, Incident Management, Change Management, CMDB, Asset Management, Contract Management, Order Management, CSDM, Demand Management, Project Management, or Resource Planning
• Experience working within hybrid agile SDLC environment, utilizing scrum-based projects and user stories to define & work development tasks
• Ability to execute against multiple work streams in a fast-paced environment

Benefits

• Medical, dental, and vision plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Income protection through disability and life insurance
• 401(k) with company match
• Unlimited PTO
• Paid company holidays
• Hybrid/remote work
• Paid bonding leave for eligible employees
• Employee discounts
• Access to our Employee Assistance Program (EAP)
• Accident, critical illness, and hospital indemnity coverages
• Legal and identity theft protection
• Pet insurance
• Supplemental life insurances
• Referral bonuses
• Charitable donation matching
• Allowances for eligible roles