Pre-Sales Solution Architect will work with customers to implement ServiceNow solutions, provide technical guidance, and support sales cycles. The role requires a broad understanding of the ServiceNow platform and experience in integrating AI into work processes.
Requirements
- 3+ years’ experience working with ServiceNow, with a broad working knowledge of the platform’s capabilities
- Extensive career in Professional Services, ideally working also with a software OEM
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to build strong relationships internally and externally, ensuring proper engagement with core teams and customers
- Ability to talk to customers in their language, around their industry, and at the appropriate level across Executive, Business and Technical stakeholders
Benefits
- Up to 50% travel annually, driven by customer needs and internal meetings
- Access to controlled technology subject to export control regulations