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ServiceNow
Principal Customer Success Executive
Join ServiceNow as a Principal Customer Success Executive in Frankfurt. Lead post-sales strategies, drive customer success, and leverage AI for business transformation.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 11, 2025
The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within the most valuable accounts. This role drives ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
Requirements
- 15+ years of experience in a management consulting or leadership role
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives
Benefits
- No information available
Requirements Summary
Experience in AI, leadership, and complex problem-solving
