Manhattan Associates

Principal Engineer - Salesforce

Join Manhattan Associates in Atlanta as a Principal Engineer - Salesforce. Leverage 7+ years of Salesforce expertise, including integration with ServiceNow, to drive innovative solutions. Enjoy a diverse workplace with growth opportunities.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 31, 2025

We create possibilities that move life and commerce forward. Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible.

Requirements

  • 3+ years experience interfacing and partnering with vendors
  • 3+ years experience assisting in strategy/roadmap and planning
  • Good proficiency with Microsoft Project or similar project management tool and project management skills
  • Strong communication skills and ability to communicate at all levels of the organization (technical and business)
  • Strong debugging skills
  • 2+ years experience leading/mentoring more junior staff members
  • Highly self-motivated, directed, ability to work independently and be results-driven
  • 5+ years experience with SharePoint for document management and sharing
  • 5+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA)
  • 3+ years experience in agile/waterfall software delivery methodologies
  • 3+ years experience using Jira, Bitbucket and Confluence agile toolsets or similar
  • 5+ years experience working with small, geographically distributed teams
  • 5+ years experience working both independently and in a team oriented, collaborative environment
  • 7+ years solid development implementation and support experience in enterprise-level Salesforce.com CRM/Force.com projects using agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
  • Intermediate level understanding of the Salesforce.com product suite, including Sales, Service, Integration, Analytics, Community, as well as the Force.com Platform
  • 7+ years extensive configuration/declarative design experience with Salesforce.com administration, including territory management, role hierarchy, workflows, approval process, validation rules, process builder, and security controls
  • 7+ years development and support experience with customizing the Salesforce.com platform using Apex, Visualforce, SQL, SOSL
  • 2+ years development and support experience with customizing the Salesforce.com platform using Aura, Lightning Web Components
  • 7+ years experience with Salesforce.com code/data management tools like VSCode, Data Loader, Workbench, GitHub, Bitbucket and Developer Console
  • 7+ years implementation/support experience with Salesforce.com AppExchange applications such as Financial Force products (Professional Services Automation and Revenue Recognition & Forecasting)
  • 7+ years implementation experience documenting business processes and wireframing system designs using process flow diagram tools, sequence diagrams, etc. as well as making recommendations for future-state improved processes and system designs
  • 5+ years development and support experience integrating Salesforce.com with other systems (SAP, Workday, Service Now and cloud/on-prem JIRA), including REST/SOAP API calls and using 3rd party ETL tools, such as MuleSoft. Leverage Salesforce provided integration services such as Platform Events, Outbound Messaging or Change Data Capture
  • 7+ years development and support experience with single-org deployments and multi-org consolidations
  • Bachelor’s degree or foreign equivalent in computer science, engineering or related field or equivalent work experience

Benefits

  • Committed to diversity and inclusion
  • At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here.
  • We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
  • In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration.

Requirements Summary

7+ years experience with Salesforce.com, strong problem-solving skills, and ability to effectively communicate with technical and non-technical stakeholders