Comcast

Principal Engineer, Xfinity Mobile Network Operations

Join Comcast as a Principal Engineer in Philadelphia, leveraging ServiceNow for network operations. Requires 10+ years in E2E architecture, Python/Go skills, and offers personalized benefits.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Predictive Intelligence
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Problem Management
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
February 17, 2025

Join Comcast's award-winning technology team as a Principal Engineer for Xfinity Mobile Network Operations. Work on the cutting edge of mobile network operations, applying technical and analytical skills to enhance network performance and customer experience.

Requirements

  • Proficient in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
  • Dev Skills: Sensor development and building data extraction for the network in Python or Go.
  • Analytical Skills: Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
  • Troubleshooting skills: Strong background in defining KPIs for end-to-end service assurance, define thresholds for alerting to prevent system meltdown.
  • Data Analysis & Machine Learning: Create and train models that analyze issues within the network and work to improve wireless user experience.
  • Experience in dashboarding and visualization in building and maintaining dashboards to visualize network health and key metrics using Grafana, Elasticsearch and Prometheus.
  • The candidate should have good expertise in High Availability Architecture to meet the SLAs
  • Candidate should have hands on expertise on Load balancing architecture, DNS routing policies and upgrade architecture for micro services using CICD pipelines for on-premise and cloud workloads.
  • Excellent exposure in developing secure End to End architecture in public cloud infrastructure

Benefits

  • Array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality

Requirements Summary

10+ years of experience, Bachelor's Degree, Technical expertise in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling