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Infosys Consulting - Europe
Process Automation & ServiceNow Advisory Management Consultants
Join Infosys Consulting in Munich as a Process Automation & ServiceNow Advisory Management Consultant. Leverage 7-20 years of experience in a dynamic environment with top benefits.
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
IT Operations Management
Now Platform App Engine
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Service Provider
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 4, 2025
We are growing and are looking for people to join our team of expert, talented colleagues to solve and deliver against our clients' most important challenges. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees.
Requirements
- 7-20 years of ServiceNow advisory experience
- Minimum 5 years of consulting experience
- Relevant Customer and ServiceNow advisory experience across a range of roles
- Business development and bid response
- Business analysis and scope definition
- Operating model process design
- Use case development and experience design
- Solution and technology architecture
- Project management and agile delivery
- Strong industry skills in one or more sectors with a preference for Health and Life Sciences, Insurance, Banking and Consumer Goods
- Demonstrable general skill set including stakeholder management, problem-solving, communication and presentation
Benefits
- Industry-leading compensation and benefits
- Top training and development opportunities
Requirements Summary
At least 7-20 years of ServiceNow advisory experience, minimum 5 years of consulting experience, and relevant Customer and ServiceNow advisory experience across a range of roles
