Infosys Consulting - Europe

Process Automation & ServiceNow Advisory Management Consultants

Join Infosys Consulting in Munich as a Process Automation & ServiceNow Advisory Management Consultant. Leverage 7-20 years of experience in a dynamic environment with top benefits.

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Senior
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Customer Service Management
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IT Operations Management
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Now Platform App Engine
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Service Provider
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 4, 2025

We are growing and are looking for people to join our team of expert, talented colleagues to solve and deliver against our clients' most important challenges. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees.

Requirements

  • 7-20 years of ServiceNow advisory experience
  • Minimum 5 years of consulting experience
  • Relevant Customer and ServiceNow advisory experience across a range of roles
  • Business development and bid response
  • Business analysis and scope definition
  • Operating model process design
  • Use case development and experience design
  • Solution and technology architecture
  • Project management and agile delivery
  • Strong industry skills in one or more sectors with a preference for Health and Life Sciences, Insurance, Banking and Consumer Goods
  • Demonstrable general skill set including stakeholder management, problem-solving, communication and presentation

Benefits

  • Industry-leading compensation and benefits
  • Top training and development opportunities

Requirements Summary

At least 7-20 years of ServiceNow advisory experience, minimum 5 years of consulting experience, and relevant Customer and ServiceNow advisory experience across a range of roles