DSI Underground Group

Process Manager

Join DSI Underground Group in Stockholm as a Process Manager. Leverage ServiceNow for ITSM, drive efficiency, and enjoy hybrid work options. ITIL certified preferred.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 21, 2025

Join Sandvik Group IT as a Process Manager and drive business improvements by using data and insights to enhance efficiency, ensure compliance, and align with business goals. In this role, you will be responsible for implementing processes effectively, identifying and suggesting improvements, and tracking key results. The location for this position is Stockholm or Sandviken, and we apply a hybrid work set-up, allowing you to combine office and remote work.

Requirements

  • Experience of ServiceNow as an IT Service Management (ITSM) tool
  • ITIL Foundation certification
  • Understanding of ITSM principles
  • University degree in a relevant field, or equivalent work experience
  • Proficiency in English and Swedish, both verbally and in writing

Benefits

  • Fair and rewarding benefits
  • Many different career options

Requirements Summary

Experience with ServiceNow, ITIL Foundation certification, and proficiency in English and Swedish