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HP
Project Manager, Technical Service Management & Automation
Join HP in Guadalajara as a Project Manager for Technical Service Management & Automation. Lead ServiceNow projects, leveraging ITSM and Agile skills. 10+ years in IT project management required. Benefits include strong communication and cross-functional team management.
Direct Hire
Senior
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
Configuration Management Database
Customer Service Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 31, 2025
We are seeking an experienced ServiceNow Project Manager to lead the planning, execution, and successful delivery of ServiceNow projects.
Requirements
- Bachelor's degree in Project Management, Business, Information Technology, or a related field (or equivalent experience).
- 10+ years of experience in IT project management, with at least 5 years focused on ServiceNow projects.
- Project Management Professional (PMP), Certified Scrum Master (CSM), or equivalent certification preferred.
- Strong understanding of ServiceNow platform capabilities, ITSM, CMDB, ITOM, and related modules.
- Experience with Agile and SCRUM methodologies and Agile 2.0 / SAFe in ServiceNow.
Benefits
- Strong communication and stakeholder management skills.
- Ability to manage multiple projects simultaneously and work in a fast-paced environment.
- Experience managing cross-functional teams and vendor partnerships.
Requirements Summary
10+ years of experience in IT project management, Bachelor's degree in Project Management, and strong understanding of ServiceNow platform capabilities
