Ford

Release Manager

Join Ford in Dearborn as a Release Manager. Leverage ServiceNow for release processes, manage JIRA, and ensure compliance. 3+ years required. Competitive benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
February 24, 2025

Join Ford's Enterprise Technology team and leverage advanced technology to redefine the transportation landscape, enhance the customer experience, and improve people's lives.

Requirements

  • Release Management Activities: Managing and improving release processes, including checklists, rollback plans, code merges, Go/No-Go meetings, and change requests in ServiceNow.
  • Rally & JIRA Administration: Administering Rally (and migrating to JIRA), ensuring data accuracy, and providing training.
  • SharePoint & Shared Drive Maintenance: Managing access, maintaining documents, links, and URLs within SharePoint for the Warranty Product Group.
  • CSPS/SPS Handling for OWS: Acting as a gatekeeper for lower environments, supporting changes in AMA, assisting with dealer creation, assigning roles, training users, and providing support.
  • ID & Password Management: Tracking, planning, and coordinating password changes for various environments.
  • Supplier Resource Management: Managing the onboarding and offboarding of supplier resources, ensuring proper access and maintaining active user lists.
  • Audit & Compliance: Leading annual audits (internal/PwC), providing year-round support, and driving/supporting AFR (Annually).
  • GitHub Support: Managing and approving code merges for Java and ETL projects.
  • Business & PI Planning: Conducting monthly PI Planning sessions, training business teams on data extraction, facilitating retrospectives, and incorporating feedback.
  • Communication & Coordination: Acting as the primary liaison between suppliers, PMs, and the core team, communicating release information, and sending reminders.
  • Other Responsibilities: Maintaining the business delegation matrix and SCM document, maintaining links and URLs, conducting Scrum of Scrums, raising tickets to load test VINs, prioritizing/classifying defects & change requests.

Benefits

  • See job description

Requirements Summary

At least 3 years of experience in release management, project management, or a related field, with experience in managing release processes, Rally and JIRA administration, and SharePoint and Shared Drive maintenance