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ServiceNow
Renewal Account Manager (Korea and Singapore Enterprise Market)
Join ServiceNow as a Renewal Account Manager in Singapore. Drive renewal strategies, manage contracts, and enhance customer success in the enterprise market.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 28, 2025
Renewal Account Manager (Korea and Singapore Enterprise Market) to drive renewal strategy, manage renewal process, and lead negotiation of contracts.
Requirements
- Demonstrated success in Renewal Account Management or Customer Success capacity
- Experience managing customer retention and adoption of a SaaS product for complex accounts/territories
- Experience with the contract renewal process
- Excellent customer management skills; including sales, account management, and customer service
- Strong work ethic and quota achievement
- Deep expertise with a SaaS model focused on enterprise software preferred
Benefits
- Work with innovative AI-enhanced technology
- Opportunity to join a global market leader
- Chance to work with a diverse team from various backgrounds
Requirements Summary
Demonstrated success in Renewal Account Management or Customer Success, 2+ years of experience in customer retention and adoption, and expertise in SaaS model focused on enterprise software
