Renewal Account Manager (Korea and Singapore Enterprise Market) to drive renewal strategy, manage renewal process, and lead negotiation of contracts.
Requirements
- Demonstrated success in Renewal Account Management or Customer Success capacity
- Experience managing customer retention and adoption of a SaaS product for complex accounts/territories
- Experience with the contract renewal process
- Excellent customer management skills; including sales, account management, and customer service
- Strong work ethic and quota achievement
- Deep expertise with a SaaS model focused on enterprise software preferred
Benefits
- Work with innovative AI-enhanced technology
- Opportunity to join a global market leader
- Chance to work with a diverse team from various backgrounds