General Dynamics Information Technology

SCITLS Ops Knowledge Manager

Join General Dynamics IT as a SCITLS Ops Knowledge Manager in Offutt, NE. Leverage ServiceNow skills, ITSM expertise, and enjoy career growth benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

Seize your opportunity to make a personal impact as a SCITLS Ops Knowledge Manager supporting USSTRATCOM. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

Requirements

  • Business Continuity, Disaster Recovery (DR), Information Technology (IT) Services
  • Security+, GFACT, or CCNA
  • ITSM 4 Foundations: ITIL 4 Specialist Create, Deliver, and Support (CDS); or Certified Business Relationship Manager (CBRM); or Lean Six Sigma Green Belt; or HDI Problem Management Professional; or ServiceNow Certified Implementation Specialist - ITSM

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Relocation may be available
  • Rest and recharge with paid vacation and holidays

Requirements Summary

3+ years of related experience, Security+, GFACT, or CCNA, ITSM 4 Foundations: ITIL 4 Specialist Create, Deliver, and Support (CDS); or Certified Business Relationship Manager (CBRM); or Lean Six Sigma Green Belt; or HDI Problem Management Professional; or ServiceNow Certified Implementation Specialist - ITSM