General Dynamics Information Technology

SCITLS Problem Manager

Join General Dynamics IT as a SCITLS Problem Manager at Offutt AFB, NE. Leverage ServiceNow skills to manage problem resolution and ensure security. 3+ years experience required. Benefits include 401K, health packages, and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 17, 2025

As a SCITLS Problem Manager, you will support USSTRATCOM in Offutt AFB, ensuring the safety and security of the US and its allies. You will manage problems, coordinate with teams, and provide leadership in problem identification and resolution.

Requirements

  • 3+ years of related experience
  • Security+, GFACT, or CCNA certifications
  • Desired certifications: ITSM 4 Foundations: ITIL 4 Specialist Create, Deliver, and Support (CDS); or Certified Business Relationship Manager (CBRM); or Lean Six Sigma Green Belt; or HDI Problem Management Professional; or ServiceNow Certified Implementation Specialist - ITSM
  • TS/SCI security clearance

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team
  • Professional growth opportunities
  • Cutting-edge technology
  • Relocation assistance
  • Paid vacation and holidays

Requirements Summary

3+ years of related experience, Security+, GFACT, or CCNA certifications, TS/SCI security clearance