General Dynamics Information Technology

SCITLS SharePoint User Support

Join General Dynamics IT as a SCITLS SharePoint User Support at Offutt AFB, NE. Provide 24/7 IT services, support users, and utilize ServiceNow for incident resolution. A+ or Security+ required. Enjoy 401K, health benefits, and growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
April 5, 2025

USSTRATCOM is seeking a SCITLS SharePoint User Support to provide 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. The successful candidate will assist system administrators, create and maintain collaboration solutions, and respond to user requests for assistance.

Requirements

  • End Users, End User Support, Microsoft SharePoint
  • Certifications: A+ or CND or Network+ or Security+
  • Experience responding to and resolving incidents in the ServiceNow platform
  • Excellent communication skills
  • Excellent analytical and problem-solving skills
  • Experience troubleshooting incidents and providing user support

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

1+ years of related experience with Microsoft SharePoint Support, excellent communication and analytical skills