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PwC
Senior Associate - Application support analyst L2
Join PwC as a Senior Associate - Application Support Analyst L2 in Buenos Aires. Leverage ServiceNow skills to troubleshoot and resolve incidents globally.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 23, 2025
Support internal users worldwide, work with various support teams, evaluate incidents, troubleshoot, and resolve them. Provide application support and manage technology infrastructure.
Requirements
- Bachelors degree in Information Technology or related field
- 2 years application support experience
- Strong knowledge of ITIL processes and best practices
- Excellent communication & interpersonal skills
- Proficiency in ServiceNow or other IT service management tools
- Certification in ITIL or other relevant change management frameworks
- Advanced spoken and written English
- SQL knowledge
Requirements Summary
Bachelors in IT, 2 years experience, strong ITIL knowledge, excellent communication skills, and SQL knowledge
