Senior Business Process Consultant

The Senior Business Process Consultant will work with customers to help them achieve their business outcomes by providing prescriptive guidance and driving consumption, adoption, and customer satisfaction on the ServiceNow platform.

Requirements

• Significant consulting experience within complex, global organizations with the ability to influence and consult in an ITIL / CRM Services environment.
• Experience in defining and deploying future-state CRM processes and in identifying solutions from a people, process and technology perspective
• Excellent communication and presentation skills
• Experience in analysing and recommending ITSM strategies based on business priorities
• Excellent interpersonal skills, customer-centric attitude and experience working with diverse team

Benefits

• Competitive compensation
• Generous benefits
• Collaborative and inclusive work environment
• Opportunity to grow professional careers through working with advanced technologies and talented people