Elastic

Senior Coordinator, HR Operations

Join Elastic as a Senior Coordinator, HR Operations in San José, Alajuela. Manage ServiceNow ticket queues, support HR processes, and drive improvements.

ServiceNow Role Type:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 1, 2025

We are looking for a Sr. HR Coordinator in Costa Rica to join our growing team! The role will manage the ServiceNow ticket queue for the AMER/LATAM region, process employee lifecycle transactions, and assist with the documentation and effectiveness of core HR operations processes.

Requirements

  • Highly inspiring, energetic, and experienced team member
  • Attention to detail and ability to problem-solve
  • Proficient in Workday and ServiceNow systems (preferred)
  • Accountability, integrity, and confidentiality
  • Experience supporting day-to-day operations of various global programs and initiatives
  • Passion for process improvement and process documentation

Benefits

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Requirements Summary

Highly experienced team member with attention to detail and problem-solving skills, proficiency in Workday and ServiceNow systems, and passion for process improvement