Senior Desktop Engineer and Executive Support

Simtra BioPharma Solutions is a Contract Development Manufacturing Organization partnering with pharmaceutical and biotech companies. The Senior Desktop Engineer and Executive Support role requires deep expertise in Windows operating systems, endpoint security, and enterprise device reliability. The position emphasizes endpoint security, efficient deployment strategies, and white-glove IT support to executive leadership.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Certifications in Microsoft Certified (Endpoint, M365, Azure, and/or Teams), ITIL Foundation; CompTIA A+, Network+, Security+.
• 8+ years of experience in IT support roles, with at least 3+ years focused on endpoint management using Intune and SCCM.
• Extensive expertise in Microsoft Intune, SCCM, Windows OS, endpoint security tools, PowerShell scripting, and networking.
• Experience with ServiceNow or similar ITSM tools, and remote support technologies.

Benefits

• Medical & Dental Coverage
• Flexible Spending Accounts
• Life and AD&D Insurance
• Supplemental Life Insurance
• Spouse Life Insurance
• Child Life Insurance
• Short and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan with Company Match
• Time Off Program
• Paid Holidays
• Paid Time Off
• Paid Parental Leave
• Adoption Reimbursement Program
• Education Assistance Program
• Employee Assistance Program
• Community and Volunteer Service Program
• Voluntary Insurance Benefits
• Vision Coverage
• Accident
• Critical Illness
• Hospital Indemnity Insurance
• Identity Theft Protection
• Legal