Marsh McLennan

Senior Network Operations Analyst

Join Marsh McLennan in Kuala Lumpur as a Senior Network Operations Analyst. Provide technical support in network and cyber security. Requires 2-5+ years experience. Benefits include professional development and a supportive culture.

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Job Level - JobBoardly X Webflow Template
Senior
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Operations Management
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Incident Management
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Change Management
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Event Management

Job description

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Posted on:
 
February 14, 2025

We are seeking a talented individual to join our Network Operations team at Marsh McLennan Companies in Kuala Lumpur. The role is responsible for providing technical escalation and support across Network, Server, and Cyber Security operations.

Requirements

  • Associate's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience.
  • 2-5+ years of hands-on experience in a technical infrastructure operations/cloud operation environment.
  • Exceptional verbal and written communication skills.
  • Technical experience in network support (Cisco, PaloAlto, Aruba, F5) and server OS support (Windows, Linux, Container Support).
  • Experience with Change Control Ticketing and Incident Reporting (ServiceNow experience is a plus).
  • Knowledge of backup technologies and monitoring applications.

Benefits

  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
  • Range of career opportunities
  • Benefits and rewards to enhance your well-being

Requirements Summary

Associate's degree in computer science, 2-5+ years of experience, technical experience in network support and server OS support