ITRS

Senior Product Manager - Agentic AI & Observability Solutions

Join ITRS in Chicago as a Senior Product Manager for Agentic AI & Observability Solutions. Leverage ServiceNow ITSM and AI skills to drive product strategy in financial services. Salary: $115K-$170K.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Predictive Intelligence
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 11, 2025

ITRS Group is seeking a Senior Product Manager to lead the development of agentic AI capabilities for financial services. The role involves defining product strategy, collaborating with engineering teams, and working with financial services clients to ensure client needs are met.

Requirements

  • 10+ years of product management experience in observability, AI automation, AIOps, or IT operations for financial services.
  • Deep understanding of banking IT architectures, including trading systems, core banking, risk management, and fraud detection.
  • Experience working with AI-driven monitoring, predictive analytics, or automation tools.
  • Hands-on experience with telemetry data (logs, metrics, traces) and IT infrastructure monitoring.
  • Knowledge of AI/ML frameworks (TensorFlow, PyTorch, MLflow) and automation tools (Terraform, Ansible, ServiceNow ITSM).
  • Technical background or strong understanding of software engineering, cloud infrastructure, and DevOps.

Benefits

  • Approx. Salary for this role will be: $115,000 - $170,000 p/a

Requirements Summary

10+ years of product management experience, deep understanding of banking IT architectures, and hands-on experience with telemetry data and IT infrastructure monitoring