Job Description

Fujitsu - where the human being is in the center!

Whether hardware or cloud solutions, SAP and ServiceNow services/consulting or IoT and artificial intelligence solutions - As a global corporation, Fujitsu offers the entire spectrum of IT services and products from a single source. Our goal is to support our customers pragmatically in their daily business and equip them at the same time for digital transformation.

We are looking for a Senior ServiceNow Architect in Germany at the earliest possible time.

Legal Entity: Fujitsu Germany GmbH

Your tasks:

• Development and implementation of the ServiceNow architecture strategy, aligned with business requirements
• You advise and accompany our customers in their ServiceNow digitalization strategies
• You act as a single point of contact for dedicated customers
• Design and implementation of complex ServiceNow solutions
• Creation of technical designs, documentation, and architecture diagrams
• Leadership and mentoring of consultants and other team members
• Closely collaborating with the departments to understand their requirements and develop implementable solutions
• Ensuring the performance, scalability, and security of the ServiceNow platform
• Conducting code reviews and quality assurance
• Identification and implementation of improvements to the ServiceNow platform
• Participation in the selection and implementation of new ServiceNow features and updates
• Support in creating cost estimates and project planning

Your profile:

• Completed studies in computer science or a comparable field
• Several years of practical project experience in the ServiceNow area, in consulting and in the care of customers (preferably in the retail sector)
• At least 3 years of experience with ServiceNow architecture
• Certification as ServiceNow Certified Technical Architect (CTA) is mandatory
• Certification as ServiceNow Certified Master Architect (CMA) is desirable
• Knowledge of the retail sector is desirable
• Fundamental knowledge of business process modeling and the translation of these into technical solutions
• Experience with various ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.)
• Experience with integrating ServiceNow with other systems
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Team skills and independent working style
• Very good German and good English skills in word and writing

Why Fujitsu?

• We are a leading global ServiceNow Elite Partner with a large ServiceNow community
• Through flexible working hours & locations with the possibility of working from home, we offer at Fujitsu a good compatibility of family, leisure and profession
• Various benefits and employee discounts (Corporate Benefits, Urban Sports Club)
• Time account
• 24/7 accident insurance