Fujitsu

Senior ServiceNow Architect

Join Fujitsu as a Senior ServiceNow Architect in Germany. Lead digital transformation, design solutions, and mentor teams. Enjoy flexible hours and benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Virtual Agent
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Software Asset Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 14, 2024

Job Description

Fujitsu - where the human being is in the center!

Whether hardware or cloud solutions, SAP and ServiceNow services/consulting or IoT and artificial intelligence solutions - As a global corporation, Fujitsu offers the entire spectrum of IT services and products from a single source. Our goal is to support our customers pragmatically in their daily business and equip them at the same time for digital transformation.

We are looking for a Senior ServiceNow Architect in Germany at the earliest possible time.

Legal Entity: Fujitsu Germany GmbH

Your tasks:

  • Development and implementation of the ServiceNow architecture strategy, aligned with business requirements
  • You advise and accompany our customers in their ServiceNow digitalization strategies
  • You act as a single point of contact for dedicated customers
  • Design and implementation of complex ServiceNow solutions
  • Creation of technical designs, documentation, and architecture diagrams
  • Leadership and mentoring of consultants and other team members
  • Closely collaborating with the departments to understand their requirements and develop implementable solutions
  • Ensuring the performance, scalability, and security of the ServiceNow platform
  • Conducting code reviews and quality assurance
  • Identification and implementation of improvements to the ServiceNow platform
  • Participation in the selection and implementation of new ServiceNow features and updates
  • Support in creating cost estimates and project planning

Your profile:

  • Completed studies in computer science or a comparable field
  • Several years of practical project experience in the ServiceNow area, in consulting and in the care of customers (preferably in the retail sector)
  • At least 3 years of experience with ServiceNow architecture
  • Certification as ServiceNow Certified Technical Architect (CTA) is mandatory
  • Certification as ServiceNow Certified Master Architect (CMA) is desirable
  • Knowledge of the retail sector is desirable
  • Fundamental knowledge of business process modeling and the translation of these into technical solutions
  • Experience with various ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.)
  • Experience with integrating ServiceNow with other systems
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Team skills and independent working style
  • Very good German and good English skills in word and writing

Why Fujitsu?

  • We are a leading global ServiceNow Elite Partner with a large ServiceNow community
  • Through flexible working hours & locations with the possibility of working from home, we offer at Fujitsu a good compatibility of family, leisure and profession
  • Various benefits and employee discounts (Corporate Benefits, Urban Sports Club)
  • Time account
  • 24/7 accident insurance

Requirements Summary

Completed studies in computer science, several years of ServiceNow experience, CTA certification, experience with various ServiceNow modules
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