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The University of Texas at Austin
Senior ServiceNow Software Developer
Join The University of Texas at Austin as a Senior ServiceNow Software Developer in Austin, TX. Oversee ServiceNow solutions, collaborate with teams, and enjoy competitive benefits.
Senior
ServiceNow Role Type:
Application Developer
Implementer
Support Specialist
ServiceNow Modules:
IT Service Management
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 21, 2025
The Office of Information Technology at the Dell Medical School is seeking a Senior ServiceNow Software Developer to oversee the design, architecture, development, and maintenance of ServiceNow solutions within the UT ServiceNow instance. The position leads technical planning and implementation of new features and collaborates with internal teams, the main campus ITS, and external vendors to gather requirements and ensure accuracy in development work.
Requirements
- Bachelor’s degree in Information Technology, Software Development, or a related field
- 5 years of experience with ServiceNow and ITSM applications, including customization, customer support, ticket management, ITIL, scrum/agile development, business process automation, and creating technical requirements
- Experience gathering and documenting technical requirements from customers
- Experience with ITIL practices and service management frameworks
- Experience with scrum/agile development
- Experience with business process automation
Benefits
- Competitive salary
- Retirement plan (Teacher Retirement System of Texas)
- Background checks
- Equal opportunity employer
Requirements Summary
Bachelor’s degree in Information Technology, Software Development, or a related field, 5 years of experience with ServiceNow and ITSM applications, experience gathering and documenting technical requirements from customers
Apply now
Austin
|
Texas
United States
Senior
In-Person
Full Time
115000-115000 USD/year
