Nagarro

Senior Staff Engineer, ServiceNow

Join Nagarro as a Senior Staff Engineer, ServiceNow. Leverage 10+ years of ITSM, GRC, and integration expertise to drive innovative solutions. Enjoy a dynamic work culture.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 9, 2025

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues.

Requirements

  • 10+ years of experience
  • Strong working experience in technical specification and implementation of the ServiceNow with specializing in Service Portal, Webservices, ITSM, GRC, Integrations, ITSM Module, Service Portal
  • Hands-on experience in ServiceNow integrations with third-party systems.
  • Strong understanding of ITIL principles
  • Strong Understanding of business needs and the needs to standardize processes and accommodate into the design.
  • Proficient in communicating and driving technology solutions that support business objectives
  • Ability to work effectively and manage partnerships with all areas and members of the business as well as all levels of the organization. Excellent analytical, critical thinking, problem-solving and prioritization skills.
  • Mentoring your team members in projects and helping them keep up with new technologies.

Requirements Summary

10+ years of experience, Strong understanding of ITIL principles, Proficient in communicating and driving technology solutions that support business objectives