Senior Support Engineer 2 for BY WMS/ Blue Yonder Warehouse management system. Responsible for understanding customer requests, supporting designed products, and mentoring junior support engineers.
Requirements
- Bachelor's degree (STEM preferred)
- Minimum 8 to 10 years of experience in Application Support and Implementation
- Strong experience of supporting BY WMS Web-application
- Demonstrable experience supporting and maintenance of enterprise cloud solutions (we use Azure)
- Demonstrable experience with microservices based architecture on Cloud
- Demonstrable experience, thorough knowledge and interests in Cloud native architecture, Distributed micro-services, Multi-tenant SaaS solution and Cloud Scalability, performance and High availability
- Experience with varied tools such as ServiceNow, Salesforce, JIRA, AppD, Splunk
- Good Understanding of secure architectures, secure configuration, identity management