Senior Technical Accelerator Consultant – Impact

As a Senior Technical Accelerator Consultant, you will be a core part of a new team building in Amsterdam, working on ServiceNow's newest product, Impact. You will help customers unlock business value and accelerate adoption of ServiceNow products through technical accelerators. You will act as a ServiceNow subject matter expert, bringing best practices and innovations to customers.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• ServiceNow skills & previous experience in different ServiceNow modules
• Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
• Knowledge of technical components such as LDAP, SAML/SSO and integrations that make use of these technologies
• Experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment
• Experience working with Agile methodologies
• Excellent communication and presentation skills
• Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders
• Prepared to study for, obtain and maintain ServiceNow certifications

Benefits

• Export Control Regulations
• Accommodations
• Equal Opportunity Employer