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Capco
Senior Technical Support Analyst - Bilingual | Hybrid | Barueri/SP
Join Capco as a Senior Technical Support Analyst in Barueri/SP. Leverage ServiceNow skills to provide top-tier support. Requires 5+ years in tech support.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 11, 2025
Capco is a global technology and management consulting firm specializing in digital transformation, offering innovative and data-driven solutions to a growing portfolio of over 100 global clients. We are looking for a Technical Support Analyst to join the Infrastructure team in our Barueri/SP office, providing first-line technical support to users and ensuring efficient problem resolution.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or related fields
- Minimum 5 years of experience in Service Desk or technical support
- Knowledge of Windows operating systems
- Experience with call management tools (such as ServiceNow or Jira, for example)
- Advanced English conversation
Requirements Summary
Bachelor's degree in Computer Science or related fields, 5 years of experience in Service Desk or technical support, knowledge of Windows operating systems
