.svg)
BeyondTrust
Service Desk Analyst
Join BeyondTrust in Halifax as a Service Desk Analyst. Provide technical support, enjoy a flexible culture, and benefit from growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Customer Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
January 24, 2025
Join BeyondTrust as a Service Desk Analyst and create a safer world through our cyber security SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success.
Requirements
- Bachelor's degree in computer science, information technology, or a related field
- Proven experience in providing technical support to end users
- Strong knowledge of IT equipment
- Excellent communication skills
- Familiarity with ticketing systems and ServiceNow
- Intermediate understanding of Office365
Benefits
- Flexible work environment
- Opportunities for growth and recognition
- Diverse and inclusive work culture
- Comprehensive benefits package
Requirements Summary
A bachelor's degree in computer science, information technology, or a related field, and 2-3 years of experience in providing technical support to end users
