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OU Health
Service Desk Analyst I
Join OU Health as a Service Desk Analyst I in Oklahoma City. Utilize ServiceNow for IT support, incident resolution, and enjoy benefits like PTO and 401(k).
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 14, 2025
The Service Desk Analyst provides support for basic technology-related incident resolution and requests. Responsibilities include initial assessment, triage, research, and resolution of basic IT incidents and requests.
Requirements
- 1 or more years of experience in IT support required
- Bachelor's degree preferred
- Proficiency in MS Office Suite and ticketing systems such as Remedy or ServiceNow
- Strong analytical skills
- Ability to solve problems
Benefits
- PTO
- 401(k)
- medical and dental plans
Requirements Summary
1 year of IT support experience, strong analytical skills, ability to solve problems
Apply now
Oklahoma City
|
Oklahoma
United States
Entry Level
In-Person
Full Time
