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Sitecore
Service Experience Engineer
Join Sitecore as a Service Experience Engineer, leveraging ServiceNow to support users, resolve issues, and enhance service delivery. Competitive salary and growth opportunities.
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 2, 2025
We are seeking a skilled Service Experience Engineer to provide technical support to end-users across Sitecore, utilizing ServiceNow, Microsoft Office 365, and other tools. Responsibilities include servicing universal requests, resolving hardware and software issues, and delivering exceptional customer service.
Requirements
- Proven experience as a Technical Support Engineer.
- Strong knowledge of and experience with ServiceNow.
- Experience in supporting Office 365, SharePoint, Windows, and MacOS.
- Excellent problem-solving skills and the ability to prioritize tasks.
- Strong communication skills, with the ability to explain technical issues in clear and non-technical language.
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements
- Comprehensive benefits package
Requirements Summary
1-2 years of experience as a Technical Support Engineer, strong knowledge of ServiceNow, and experience in supporting Office 365, SharePoint, Windows, and MacOS
