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Keywords Studios
ServiceNow CMDB Manager
Join Keywords Studios as a ServiceNow CMDB Manager. Oversee CMDB accuracy, governance, and incident management. 5+ years in ServiceNow required. Benefits include 18 days leave, medical coverage, and training opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Operations Management
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
May 31, 2024
Maintain the accuracy, consistency, and completeness of the Configuration Management Database (CMDB). Oversee data governance, define the structure of the configuration management system, and improve incident and problem management.
Requirements
- 5+ years of proven experience in managing a CMDB in ServiceNow.
- Experience building CMDB in the technology industry or within technical groups within a large, global organisation.
- Experience with ServiceNow configuration management and Service Mapping.
- A strong understanding of IT infrastructure and data management principles.
Benefits
- 18 Days of Paid Annual Leave Entitlement
- Family Care Leave
- Enhanced Sick Leave
- Training Opportunity
- Flexi Benefits
- Employee Share Purchase Plan
- Comprehensive Medical Insurance Coverage inclusive of Dental
- Attractive Welcome Pack for New Hire
- EAP - Employee Assistance Program
Requirements Summary
Bachelor’s degree in Information Technology, Computer Science, or a related field. 5+ years of proven experience in managing a CMDB in ServiceNow
