ServiceNow Developer

Steampunk is looking for a ServiceNow Developer to support one of our federal customers. This leader will help lead the effort to modernize the agency information security program. The ideal candidate will be a self-starter, who enjoys applying the latest technology to modernize enterprise IT delivery and risk management.

Requirements

• Supports Service Now team to develop and mature CMDB, ITSM, and other modules by organizing and applying updated policy and workflows.
• Develops solutions within the ServiceNow environment for applications, forms, workflows, UI, Business Rules, ACLs, Catalog Items, and any other ServiceNow related configurations required to support client process improvements.
• Provides expertise in ServiceNOW data loads, transform maps, and XMLs.
• Provides advanced troubleshooting in ServiceNOW for a variety of difficult software problems and bug fixes.
• Develops and maintains process mapping, depicting processes and workflows across organizational boundaries.
• Translates requirements and develops fully functional features by working closely with the team lead and stakeholders.
• Works with process owners to document current processes and re-design those processes in custom ServiceNow workflows to be more efficient
• Develops and maintains ServiceNOW and JIRA dashboard(s) for performance reporting. Provides ongoing implementation, change management, and strategic communications and documentation support.
• Utilizes Agile methodologies for ServiceNOW development and maintain Dev-Test-Prod pipelines

Benefits

• Competitive salary and total compensation package
• Identity Statement: As part of the application process, you are expected to be on camera during interviews and assessments.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• E-Verify program.