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Sword Technologies SA
ServiceNow Engagement Manager
Join Sword Technologies SA as a ServiceNow Engagement Manager in Eysins, Vaud. Lead projects, manage implementations, and enhance ITSM, ITOM, ITBM. ITILv3 required.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 7, 2025
The ServiceNow engagement manager leads projects from design to delivery, implementing and managing features in customers' ServiceNow platforms. Responsibilities include managing project delivery, leading implementation teams, and driving continuous improvements.
Requirements
- BA/BS in Computer Science, Information Technology
- Written and verbal proficiency in English
- 7 years of experience on ServiceNow
- Experience in implementation and customization of at least 2 of the main ServiceNow modules core ITSM, ITOM, ITBM, CSM, IRM
- Experience with Agile/Scrum methodology
- ITILv3 certified
Requirements Summary
BA/BS in Computer Science, Information Technology, 7 years of experience on ServiceNow, ITILv3 certified
Apply now
Eysins
|
Vaud
Switzerland
Senior
In-Person
Full Time
120000-140000 CHF/year
