The ServiceNow Engineer will play a crucial role in optimizing and automating IT service management processes, leveraging their expertise in the ServiceNow platform.
Requirements
- ServiceNow Expertise: 3+ years of experience in ServiceNow development, configuration, and administration, including expertise in modules like ITSM, CMDB, and Service Catalog.
- Technical Skills: Proficiency in JavaScript, Jelly, Bootstrap, Angular, PowerShell, JSON/XML, and SQL.
- ITIL Knowledge: Working knowledge of IT Service Management best practices and ITIL framework (V3/V4). ITIL certification is desired.
- Project Delivery: Experience in ServiceNow implementations and the ability to manage projects from inception to completion.
- Communication: Strong communication skills to collaborate effectively with cross-functional teams and bridge technical and business requirements.