CACI International Inc

ServiceNow Implementation Specialist

Join CACI as a ServiceNow Implementation Specialist in Omaha, NE. Leverage ITSM, ITOM, and CSM skills to support USSTRATCOM. TS clearance required. Benefits include healthcare and retirement.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 20, 2025

The ServiceNow Implementation Specialist will support the customer, U.S. Strategic Command (USSTRATCOM), in Omaha Nebraska. The ideal candidate will possess a deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Public Sector Digital Services (PSDS), Customer Service Management (CSM), and related ServiceNow modules.

Requirements

  • A current TS clearance with SCI eligibility
  • Possess certifications as directed by DoDD 8140.x
  • Proven experience in leading full life cycle ServiceNow implementations
  • Possess the ServiceNow Certified System Administrator (CSA) certification
  • Possess 2 or more ServiceNow Certified Implementation Specialist (CIS) certifications
  • Bachelor’s degree in a technical field or equivalent experience/combined education, with 10+ years of professional experience; or 8+ years of professional experience with a related Master’s degree

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Requirements Summary

2+ years of experience in ServiceNow implementations, ServiceNow Certified System Administrator (CSA) certification, and 2 or more ServiceNow Certified Implementation Specialist (CIS) certifications