U.S. Bank

ServiceNow IRM Technical Product Manager

Join U.S. Bank in Minneapolis as a ServiceNow IRM Technical Product Manager. Leverage your GRC expertise and ServiceNow skills to enhance risk management solutions.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Governance, Risk, and Compliance
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified System Administrator

Job description

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Posted on:
 
April 8, 2025

As a ServiceNow IRM Technical Product Manager, you will help execute the vision and strategy of our IRM product, collaborating with stakeholders across the organization to define and deliver solutions that enhance GRC capabilities on platform.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Typically 3 to 5 years of relevant experience
  • Experience implementing ServiceNow Integrated Risk Management and/or other GRC Tools
  • Experience working across ServiceNow products such as APM, SAM, HAM, CMDB, SecOps, Vulnerability, etc.
  • Effective verbal and written communication skills
  • Familiarity with software development lifecycle and governance
  • Knowledge of agile methodologies (including Scrum & Kanban) and experience facilitating team events
  • Knowledge of agile tools (including JIRA & Confluence)
  • Experience with writing business and technical requirements
  • Self-Starter with strong problem-solving skills
  • Experience with fraud/risk and operational management teams; data-intensive platforms and internal facing applications
  • Ability to understand and communicate technical design of assigned products
  • Proficient in data analysis tools (e.g. excel, SQL)
  • Certifications such as CSPO, A-CSPO, CSM, A-CSM
  • ServiceNow Certified System Administrator (CSA)

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Requirements Summary

3-5 years of experience in ServiceNow, GRC tools, and software development lifecycle