DXC Technology

ServiceNow ITSM Consultant

Join DXC Technology as a ServiceNow ITSM Consultant. Drive process improvement in ITSM with 8+ years of experience and certifications. Enjoy training and work-life balance.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 12, 2025

Be the process expert in IT departments using ServiceNow ITSM products, drive process definition, re-engineering, and improvement, and lead customers in using ServiceNow to improve their processes.

Requirements

  • At least 8+ years of consulting experience for complex, global IT Service Management organizations
  • ServiceNow certifications (CSA, CIS, ITSM Professional Suite, and relevant micro certifications)
  • ITIL Foundations certification
  • Proven experience in defining and deploying future-state processes, identifying solutions from a people, process, and technology perspective, and implementing technology

Benefits

  • Up to 50% travel annually
  • Opportunities for training and mentoring
  • Work-life balance

Requirements Summary

8+ years of consulting experience, ServiceNow certifications, ITIL Foundations certification