Information Services Group Careers

ServiceNow Program Manager (1099/Contractor)

Join ISG as a ServiceNow Program Manager (1099/Contractor) to lead transformation initiatives. Requires 5-8 years in project management and 2-3 ServiceNow implementations. Remote role with travel.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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DevOps
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IT Service Management
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Security Operations
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
April 29, 2025

ISG is looking for a ServiceNow Program Manager to lead the client's ServiceNow strategy and transformation initiatives. The ideal candidate will have a minimum of 5-8 years in project management, with the last 3 years being in program management, and 2-3 ServiceNow implementations.

Requirements

  • A minimum of 5-8 years in project management, with the last 3 years being in program management
  • 2-3 ServiceNow Implementations; familiarity across all the modules (ITSM, CSM, SPM, SecOps)
  • Strong experience with ServiceNow, from a PM Standpoint- CSM, ITSM
  • Experience working in both an Agile and Waterfall methodology environment
  • A strong ability to multi-task, from solving problems, and keeping a positive environment while under pressure
  • Strong Leadership -this candidate should be equal parts of strategy and hype
  • Strong Organizational skills given they will be leading multiple programs and projects at the same time

Benefits

  • Full remote position with up to 10% travel
  • Opportunity to work with a like-minded team
  • Autonomy to help clients make their digital infrastructure faster and more effective

Requirements Summary

5-8 years of experience in project management, with 2-3 ServiceNow implementations, and strong leadership and organizational skills