Devoteam

ServiceNow Senior Consultant - Prague

ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
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IT Operations Management
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 13, 2025

As a Senior Consultant, you will guide newcomers, dive deep into client interactions, and deliver customized solutions. You'll develop cutting-edge products, become a technical and functional expert, and prioritize effectively. You'll work in a team committed to making a real difference in the industry.

Requirements

  • Proven experience as a ServiceNow Consultant.
  • Knowledge of ServiceNow and proficiency in one or more of its modules, such as ITSM, ITOM, HR, PPM, and CSM.
  • Project management skills and experience delivering successful projects.
  • Exceptional analytical and critical thinking abilities to tackle complex challenges.
  • Excellent communication and interpersonal skills.
  • Ability to develop and share knowledge through engaging presentations and training materials.
  • Proven ability to work both autonomously and within a team environment.
  • ServiceNow certification(s) preferred.

Benefits

  • Transparent career path including mentoring
  • Great location in the city center
  • 5 weeks of vacation and up to 4 my days per year
  • Flexible working hours and home office (hybrid model)
  • Training and certifications in current and high-in-demand technologies and methodologies
  • Unlimited contract
  • Meal allowance up to 28.000 CZK/year (123,90 Kč/day).
  • MultiSport card
  • Phone tariff for employees and their family members
  • Employee Referral Program
  • Sabbatical leave
  • Team buildings and other company events for employees
  • Breakfast and snacks
  • Foreign business trips
  • Above standard working equipment
  • Company Mobile Phone (selection from Android/iPhone)
  • Company Laptop (Windows/iOS)
  • Gifts for work anniversaries, promotion, wedding or childbirth
  • Friendly and open culture

Requirements Summary

Experience as ServiceNow Consultant, project management skills, analytical and critical thinking abilities, and excellent communication skills