ServiceNow-Senior Staff Developer/ Administrator

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Requirements

• Provide technical leadership in planning, staffing, and delivering ServiceNow projects.
• Lead and mentor a team of ServiceNow developers and QA resources, providing guidance and support to ensure successful delivery.
• Develop advanced configurations of ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
• Drive a culture of quality service and security by design, recommending and implementing procedures to enforce security and regulatory compliance.
• Proactively develop and maintain technical knowledge in specialized areas, staying up-to-date on current trends and best practices.

Benefits

• Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB certifications
• Experience working in a regulated environment within a global company
• Experience using enterprise tools such as Visio or Lucidchart, Teams, Confluence, and Jira