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Alight Solutions
ServiceNow Senior Systems Engineer – Administrator and Developer
Join Alight Solutions as a ServiceNow Senior Systems Engineer in Gurgaon. Leverage your 5+ years of experience and CSA certification to manage workflows, customize the platform, and enhance ITSM, CMDB, and Asset Management modules. Enjoy competitive benefits and growth opportunities.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
IT Service Management
Integration Hub
Reporting and Analytics
Service Catalog
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
March 20, 2025
As a ServiceNow Administrator and Developer, you will be responsible for managing workflows, implementing new systems or add-ons, resolving problems, and testing systems for efficiency. You will collaborate with other IT specialists to ensure uniform workflow solutions across the network and work with internal customers to meet their platform needs.
Requirements
- Administer and uphold the ServiceNow platform
- Configure and customize the ServiceNow platform
- Create and maintain reports, dashboards, and data visualizations
- Integrate ServiceNow with other systems and applications
- Manage platform upgrades and apply patches
- Implement and maintain security best practices
- Create and update documentation for system processes, configurations, and troubleshooting procedures
- Provide technical support and expertise to end users
- Develop and maintain workflow automation, service catalog items, and integrations with other enterprise applications
Benefits
- Competitive total rewards package
- Continuing education & training
- Tremendous potential with a growing worldwide organization
Requirements Summary
5+ years of experience in administrating, managing, and developing on ServiceNow platform, ServiceNow Administrator Certification (CSA), and strong foundational knowledge and expertise with ITSM, CMDB, and Asset Management modules
