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Alight Solutions
ServiceNow Senior Systems Engineer – IT Service Management (ITSM)
Join Alight Solutions as a ServiceNow Senior Systems Engineer in Gurgaon. Leverage ITSM expertise to design and maintain ServiceNow solutions. 5+ years required. Competitive benefits!
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 20, 2025
Design, develop, and maintain ServiceNow solutions with a focus on IT Service Management. Collaborate with stakeholders to capture requirements and translate them into technical solutions.
Requirements
- 5+ years of experience developing in ServiceNow
- Basic understanding of ITIL principles
- Specializes in ServiceNow IT Service Management, with the ability to develop across other applications and modules
- Effective communication skills with IT technical teams and business stakeholders
- Strong documentation skills for technical solutions
- Excellent teamwork abilities and a good team player
- Strong organizational skills and excellent work ethics
- Excellent communicator, capable of working with teams in various locations
- Proficient in English (verbal and written)
- Strong follow-up skills
Benefits
- Competitive total rewards package
- Continuing education & training
- Tremendous potential with a growing worldwide organization
Requirements Summary
5+ years of experience developing in ServiceNow, ITIL principles, effective communication skills
