NBCUniversal

ServiceNow Staff Software Engineer

Join NBCUniversal as a ServiceNow Staff Software Engineer in Englewood Cliffs, NJ. Leverage 6+ years of ServiceNow expertise in ITSM, ITOM, and ITBM. Enjoy competitive benefits!

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Master Architect

Job description

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Posted on:
 
April 8, 2025

We are seeking a ServiceNow Staff Software Engineer to join our team. The ideal candidate will have a strong background in IT Service Management solutions, experience with ServiceNow, and a passion for delivering innovative solutions to meet complex business requirements.

Requirements

  • Bachelor's degree in Computer Science, Information Technology or related areas
  • 8+ years of experience working with IT Service Management solutions in an enterprise environment
  • 6+ years of ServiceNow architecture, design, development, implementation, and configuration experience
  • Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas
  • Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)
  • Strong grounding in fundamentals of web application development (identity, security etc.)
  • Experience working with Shell Scripting and Mid Server Service Administration
  • Solid understanding of the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion
  • Experience working with structured data, schema and databases
  • Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL
  • Exposure to Identity Management and Single Sign on/Active Directory integrations
  • Experience with Agile and Scrum development approaches
  • Ability to understand complex business needs and adapt appropriately
  • Ability to learn and adapt to new technologies applicable to the ServiceNow platform
  • Certified ServiceNow Master Architect or Certified ServiceNow Developer or Certified ServiceNow Implementation Specialist or Certified ServiceNow Administrator
  • ITIL v3 or ITIL 4 Certification or equivalent practical experience
  • Relevant software development certifications
  • Experience maintaining version control systems (Git etc.)
  • Experience with Automation and DevOps Practices
  • Comfortable leading in both technical and organizational contexts
  • Ability to communicate effectively both written and verbally to stakeholders and developers
  • Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
  • Ability to execute within a fast-paced agile process
  • Experience working with large global / multinational corporations

Benefits

  • Medical, dental and vision insurance
  • 401(k)
  • Paid leave
  • Tuition reimbursement
  • Other discounts and perks

Requirements Summary

8+ years of experience with IT Service Management solutions, 6+ years of ServiceNow experience, and a strong understanding of the ServiceNow Application Suite