The ServiceNow Technical Consultant- Workflows Solutions role is a technical expert focused on customer engagement teams, consulting with customers and configuring ServiceNow Core Business Services Products. The role involves supporting customer engagements, advising customers on process improvement, and guiding customers in completing required documentation. The role requires strong technical expertise, communication skills, and the ability to work with complex technologies and systems.
Requirements
- At least 8+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies
- At least 5+ years of configuring/developing ServiceNow
- ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations
- Demonstrated ability to influence and consult, while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
- Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Benefits
- Health, dental, and vision insurance coverage
- Employee wellness
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off