Telefonica Tech

ServiceNow Technical Consultant / Developer

Join Telefonica Tech as a ServiceNow Technical Consultant in Manchester. Leverage ITSM, ITOM, CSM, and HRSD skills to develop solutions and lead a team. Competitive salary and growth opportunities.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 26, 2025

We are looking for a ServiceNow Technical Consultant / Developer to join our team in Manchester, UK. As a full-time remote employee, you will be responsible for the technical specification and implementation of ServiceNow integration, developing technical solutions, and performing component integration tests. You will also have line management responsibility for a number of ServiceNow developers and work with technical architects to implement and deploy leading edge technologies to our customer base.

Requirements

  • Advanced experience with development and implementation of ServiceNow ITSM and preferable ITOM, CSM and HRSD
  • Experience presenting and conducting demo reviews with client stakeholder
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
  • Understanding and creating technical and functional design requirements related to ServiceNow
  • An advanced understanding of ITSM, ITIL or CMDB
  • System integration experience using web services and other web-based technologies
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs. All scripted aspects of the ServiceNow system including customising using UI Pages, UI Macro & CMS using CSS, HTML, Jelly and advance flows.
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

Benefits

  • Excellent salary package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Competitive benefits package

Requirements Summary

Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organisation with an expanding customer base