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Bosch Group
ServiceNow Technical Expert
Join Bosch Group in Taguig as a ServiceNow Technical Expert. Leverage your ITSM knowledge and experience in a dynamic role focused on global projects.
Direct Hire
Entry Level
ServiceNow Role Type:
Technical Project Manager
ServiceNow Modules:
IT Service Management
Change Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
February 7, 2025
Bosch Service Solutions Inc. is seeking a ServiceNow Technical Expert to join their Transformation Team. The ideal candidate will have previous experience as a technical expert in a high-pace project with global footprint and in requirements gathering/management. The role will involve contributing to onboarding sessions, planning and executing Go-Lives and Hypercare, and liaising with Transformation/Central Teams and Service Owners.
Requirements
- Previous experience as a technical expert in a high-pace project with global footprint and in requirements gathering/management
- Liaison between Transformation/Central Teams and Service Owners
- Deep Service Now and ITSM knowledge
- Previous experience in setting up Service Now/Rollouts
- Data model knowledge (CSDM training on the job)
- Excellent communication skills
- Resilient
- JIRA nice to have
- Stakeholder management
- Service Now certifications- nice to have (ServiceNow CIS - Certified Implementation Specialist, ServiceNow CSA - Certified System Administrator or ITIL 4)
Requirements Summary
previous experience as a technical expert, deep Service Now and ITSM knowledge, excellent communication skills
