IFS

Solution Architect - ServiceNow

Join IFS as a Solution Architect - ServiceNow in Colombo. Lead ITOM processes, require 7+ years in ServiceNow, and enjoy a flexible, sustainable work culture.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Customer Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 14, 2025

As a ServiceNow ITOM SME, you will be responsible for providing expert guidance and leadership in the implementation, optimization, and management of IT Operations Management (ITOM) processes and CMDB within the ServiceNow platform.

Requirements

  • 7+ years of experience working with ServiceNow, specifically in IT Operations Management.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Strong knowledge of ITIL framework and IT service management best practices.

Benefits

  • International work environment with a commitment to sustainability
  • Opportunity to make a positive impact on the world
  • Flexible and innovative work culture

Requirements Summary

Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience working with ServiceNow, specifically in IT Operations Management. Strong knowledge of ITIL framework and IT service management best practices